AI clinic management & EHR software
Spend less time on admin,
more time on patients
OtterSG brings patient records, appointments, billing, inventory and telehealth into one system, with AI built into your workflows to take the admin off your team's plate.
- Patient queue
- AI Notes
- Teleconsult
- Billing
- Calendar
- Inventory
Trusted by clinics in Singapore and beyond
Hybrid care, real growth
Turn telehealth into a new stream of patients
Telehealth is built into OtterSG. New patients find your clinic online, existing ones keep coming back, and every visit, online or in person, runs on one unified workflow.
New patients
Get discovered online
New patients from teleconsults
Returning patients
Keep them coming back
Continuity of care lifts retention
- 1. Patient requests a teleconsult on their phone
- 2. Doctor accepts the request in OtterSG
- 3. In call
- 4. Consult notes saved to the EHR; e-prescription and invoice sent to the patient
- 5. Follow-up booked and added to the doctor’s calendar
Features
Everything your clinic needs, in one system
From the front desk to clinical documentation to billing - intelligent workflows that keep your whole practice running.
Clinical Workflow
Clinical documentation & records
- Structured Electronic Health Records (EHR)
- Template-based consultation notes
- AI-assisted transcription and clinical documentation
- Secure, audit-ready document storage
Treatment, prescribing & dispensing
- Digital treatment plans and prescriptions
- Medication allergy and interaction checks
- Standardised dispensary workflows
Core Practice Management
Patient management
- Comprehensive digital patient profiles
- Longitudinal records across encounters
Appointment management
- Smart scheduling and capacity management
- Real-time availability
- Automated reminders
- In-person, virtual, and follow-up visits
Operations & Intelligence
Billing, financial & revenue
- Integrated billing and invoicing
- Configurable billing rules
- Transparent financial reporting and reconciliation
Inventory & supply
- Real-time inventory tracking
- Expiry and threshold monitoring
- Predictive reordering
Telehealth & Hybrid Care
- Built-in teleconsultation
- Unified documentation across teleconsults and in-person visits
- Consistent prescribing and follow-up
- Secure patient access
Security & Scale
- Role-based access control and audit trails
- Secure, encrypted data handling and storage
- Backup & recovery; data portability
- Designed to scale across locations and practice groups
Clinical Workflow
Clinical documentation & records
- Structured Electronic Health Records (EHR)
- Template-based consultation notes
- AI-assisted transcription and clinical documentation
- Secure, audit-ready document storage
Treatment, prescribing & dispensing
- Digital treatment plans and prescriptions
- Medication allergy and interaction checks
- Standardised dispensary workflows
Core Practice Management
Patient management
- Comprehensive digital patient profiles
- Longitudinal records across encounters
Appointment management
- Smart scheduling and capacity management
- Real-time availability
- Automated reminders
- In-person, virtual, and follow-up visits
Operations & Intelligence
Billing, financial & revenue
- Integrated billing and invoicing
- Configurable billing rules
- Transparent financial reporting and reconciliation
Inventory & supply
- Real-time inventory tracking
- Expiry and threshold monitoring
- Predictive reordering
Telehealth & Hybrid Care
- Built-in teleconsultation
- Unified documentation across teleconsults and in-person visits
- Consistent prescribing and follow-up
- Secure patient access
Security & Scale
- Role-based access control and audit trails
- Secure, encrypted data handling and storage
- Backup & recovery; data portability
- Designed to scale across locations and practice groups
Powered by AI
Intelligent workflows, built in
AI tools integrated directly into your clinic system - no extra apps, no switching screens.
Stay present with patients
AI handles note-taking so clinicians stay in the consultation, not the keyboard.
Built for clinical conversations
Purpose-built to understand medical context and doctor–patient nuance.
Removes language barriers
Accurately transcribes diverse accents (and regional languages) for inclusive documentation.
Why clinics choose us
Built to connect health data across systems
Connected to national health systems
Security & data certified
Pricing
Where's your clinic?
We'll show you the right setup and pricing for your region - pick where your clinic is based.
Ready to see OtterSG for your clinic?
Tell us about your clinic and we'll walk you through it.