FAQ
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OtterSG is an integrated clinic management platform designed to efficiently manage all aspects of medical clinic operations by streamlining clinical and operational processes. It also offers seamless compatibility with NEHR, SmartCMS, and Healthier SG.
OtterSG can enhance your clinic in several ways:
Simplifying patient registration and appointment scheduling with automated reminders.
Centralizing patient records, providing quick access to medical history, diagnoses, and treatments.
Seamlessly integrating with government databases like NEHR for automated health information collection and submission.
Managing inventory and vendors efficiently, with automated alerts for critical restocking levels.
Streamlining invoicing, cash flow, receivables, and claims management
Absolutely. OtterSG boasts a user-friendly interface designed to expedite clinical tasks, making them faster and more efficient.
OtterSG is a web-based platform, offering convenience and ease of use across various devices.
Yes, security is a top priority in OtterSG's design. The platform adheres to PDPA and other relevant regulations concerning network and IT security. All data transmission between the user's browser and the OtterSG CMS is encrypted using SSL/TLS protocols. Furthermore, OtterSG is SG Cyber Essentials Mark Certified, ensuring robust security measures.
Yes, OtterSG is fully developed in accordance with the Code of Practice for Clinic Management System Data Portability by Singapore’s Ministry of Health. The platform aligns with all relevant guidelines and regulations, ensuring compliance with Singapore's healthcare standards.